Dr. Marvin Marshall on Education and Parenting

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Professors' Dilemma

I spoke in Cambridge, Massachusetts to college and university professors who prepare future teachers.

I suggested that they have a dilemma. They wish to expose future teachers to various approaches to discipline. With this in mind, they use textbooks which share a number of discipline approaches, such as C.C..Charles’ Building Classroom Discipline. (Incidentally, the Raise Responsibility System is included in the more recent editions.)

Unfortunately, when their students are asked at the end of their course whether or not they feel confident to walk into their first classroom knowing good classroom management procedures and having a discipline approach that is “user friendly” for both teacher and student, these future teachers inevitably answer in the negative.

We expose future teachers to knowledge of different approaches but do not actually teach the skills of any one. This means that education is the only profession that does not prepare its practitioners for that which is most important to their success. In the case of classroom teaching, this means having SKILLS (not just knowledge) in both classroom management AND discipline. (If you are unclear about the differences, visit this website. Also, rread
Read the article entitled, Curriculum, Instruction, Classroom Management, and Discipline.

In spite of the challenge I presented, the Raise Responsibility System was received with great enthusiasm.

Free "Discipline Without Stress" Books

“You have greatly added to our school leaders’ arsenals for helping teachers look freshly upon a major issue.”

Patricia A. Romandetto
Superintendent Community School District 3
City of New York Board of Education

A descriptive table of contents of the book describing the approach, three selected sections, and additional items of interest are posted at the book.

Any school in the U.S.A. can receive free books for each teacher by following the  procedure at the application.

The System in the Juvenile Justice System

QUESTION:

I am a psychologist who wholeheartedly supports your approach and philosophy. I am also part of a local community visioning process. Our juvenile justice system is working to introduce a “Balanced and Restorative Justice” initiative, which is a wonderful concept that aligns beautifully with your system. However, they have been approached by another project. Not surprisingly, many of those involved (probation officers, etc.) want to implement this other program as soon as possible.

However, as I reviewed its manual, I found that at its core it is about controlling kids through a one-size-fits-all “consequence” (taking away everything they want) and trying to censor and control everything the kids hear, see, wear, and do—simply another behavior-mod program.

Do you have, or do you know of any programs that focus on adolescents that are acting out in destructive/violent ways, “out-of-control” kids, that embrace a philosophy similar to yours? It would be especially helpful if they included a strong facilitator training and/or if they have been implemented in conjunction with juvenile justice systems in some way. I would be so grateful for any input you may have.

RESPONSE:

I know of no other program that is proactive, creates a DESIRE for change, and places total responsibility on the other person—rather than on the supervisor.

There are a few underlying, fundamental truths to my approach.

1. A person can be controlled—but only temporarily, and no one can control how another person thinks or WANTS to behave.

2. Although you can influence people, you cannot change them. People change themselves.

3. The least effective approach to influence a person is by using coercion.

4. Obedience does not create desire.

5. Two requirements are necessary for long-term change: (a) acknowledgment that a change is necessary and (b) ownership. Any IMPOSED punishment lacks the second requirement. This does not mean that expectations, standards, rules, and responsibilities are not necessary. Obviously, they are—but imposing the same punishment for all (one size fits all) (a) is not fair, (b) affects different people in different ways, and (c) is counterproductive to the objective of promoting long-term responsible behavior.

6. Cognition and emotions cannot be separated. One affects the other. Anything imposed—especially if it is related to punishment—puts the receiver in a victimhood mode and prompts ill feelings toward the enforcer. Good relationships are essential to prompt positive change. People do good when they feel good. One does not ordinarily do good when feeling bad. This is a prime reason that traditional, coercive approaches are not successful and the recidivism rate is so high.

Check into what the juvenile justice system is doing in Missouri. They are more aligned with my approach and are meeting with much greater success and at half the cost than other states.

The key to changing behavior is to project high expectations and then empower—rather than overpower. These young people need structure. They have rebelled against authority all their lives. The program being considered may work, as punishments may work, in the short term. However, these external and imposed approaches are not nearly so effective as internal and elicited approaches that CHANGE DESIRE so people WANT to be socially and individually responsible.

Using Imaging to Move or Change Behavior

The opening paragraph of my book deals with mindsets. It sets the stage for the entire book because my purpose is to influence young people to have mindsets where they WANT to be responsible and WANT to learn. The objective is to create visual images that drive behaviors.

The following exercise (shared with me by Jack Canfield, coauthor with Mark Victor Hansen of “The Aladdin Factor” and the “Chicken Soup” series) gives students an experience of the power of imagery for both behavior and learning.

Students will need room for the exercise.

Divide the class in two groups, A and B. Say the following to group A:
I want you to close your eyes and imagine in your mind a seagull floating gracefully in the air. See it gently, easily, effortlessly gliding through the air. When you have the picture of a seagull vividly in your mind, nod your head. Now with your eyes a quarter of the way open so that you can see the floor in front of you and have a sense of where your neighbors are, move like a seagull—keeping the image of the seagull vividly in your mind. Continue that while I go over to the other group.

Say the following to group B:
Close your eyes and imagine a jackhammer. See it moving rapidly up and down in short, jerky, staccato movements. When you have that picture of a jackhammer vividly in your mind, nod your head. Now with your eyes a quarter of the way open so that you can see the floor in front of you and have a sense of where your neighbors are, move like a jackhammer—keeping the image of the jackhammer vividly in your mind. Continue that while I go over to the other group.

Turn back to group A and continue:
Once again, close your eyes and imagine that effortless, graceful seagull floating on an air current, barely moving its wings. When you have that picture vividly in your mind, nod your head. Now keeping that image of the seagull vividly in your mind, open your eyes a quarter of the way and move like a jackhammer.

Most students will have a great deal of difficulty moving like jackhammers while thinking of a seagull. Their movements will be somewhere in between jerky and graceful, or they will be frozen and unable to move at all.

Turn to group B and say:
Close your eyes again, and imagine that jerky  jackhammer bouncing up and down on the pavement. When you have that picture vividly in your mind, nod your head. Now while keeping the image of the jackhammer vividly in your mind, open your eyes a quarter of the way and move gracefully like a seagull.

Again, students will have a tough time making their bodies move counter to the image they are holding in their heads.

This is a very dramatic exercise—one that easily and quickly makes the point that our bodies cannot do anything counter to the images we hold in our minds.

Have the students share anything they noticed about their bodies the second time when they were holding an image counter to how they were trying to move. If any student claims that it was easy to move the second time, ask if both images were equally visualized. Most will admit that they had to let go of one image in order to move like the other image.

Ask them if a friend has ever asked them to do something unusual, and they responded, “I couldn’t do that; it’s not me.” The reason we say that is because we look inside our minds and see if what our friend has asked us to do fits our perception of ourselves. If it doesn’t fit, we don’t think we can do it; so we don’t even attempt it.

Emphasize the following point: The body literally cannot move contrary to a vividly held image. Therefore, in order to change a habit or behavior, we must change our perception to include the new habit or behavior. Otherwise, any changes we make will be difficult and short-lived.

Defiant or Vulnerable?

Dr. James Sutton, a consulting psychologist and authority on oppositional defiant disorder (ODD) and long-time friend, wrote me the following:

Marv, I loved the story about the girl, the newcomer, who refused to make her bed (a story I had previously told). To me, this is about fear of new situations and circumstances, a feeling of being terribly vulnerable, rather than a really deep defiant stand.

I’ve seen it with adults coming into drug and alcohol treatment. When they are terrified of being thrust into a new and semi-threatening situation, their response is almost always one of anger. Although this anger is generally directed at the closest authority figure, it’s not really personal, but it can sure LOOK that way.

Coming down hard on either an adult or child in these circumstances causes them to verify to themselves that their defiance is, indeed, justified. Result: more defiance and more problems—not less.

I still very vividly remember a burly, muscular man coming into drug and alcohol treatment. He walked into his counselor’s office screaming, “I ain’t got no  sheets!” His counselor simply said, “What’s the  matter, really,” and the man broke down and sobbed like a baby. I watched that counselor put his arms around him and hug him like a small child. End of  conflict.

Sometimes we need to get past the sheets.

I responded to Jim:
Your take on the story is really appreciated. It gives reinforcement to the advice I often give teachers, viz., ask the student, “Are you angry at me or the situation?”

Precautionary note:
It is possible for an angry child to say he is angry at the teacher—even when the youngster is not. It sometimes is better not to say much at all to the child who is upset (initially) as ANY requirement of a verbal response might not produce the results desired. When a child (really, anyone) is upset, it is best not to press for too much information.

Sharing Learning

We all know that the best advertising is a referral. When you see an enjoyable movie or read a good book, there is a natural inclination to share what you have enjoyed. The same holds true for learning. If you have learned something, there is a desire to share it with others.

Please take a moment and reflect on your successes with the teaching model of  (1) understanding the differences between discipline and classroom management, (2) using the three principles to practice (positivity, choice, and reflection), (3) the three parts to the Raise Responsibility System (teaching, asking, and eliciting), and (4) using he Hierarchy of Social Development to improve academic performance.

If by using these you have become more successful in promoting responsible behavior, increasing your effectiveness, and/or improving your relationships, please consider sharing the “Promoting Responsibility & Learning” newsletter (subscribe at MarvinMarshall.com) thst now has over 15,000 subscribers. Think of just three people you believe could profit from this monthly sharing .

The noncoercive and positive approach is spreading and people are “joining up.” “Join Up” is the title of Monty Roberts’ approach. Roberts was the model for Robert Redford’s film, “The Horse Whisperer.” As with the strategies I share, his approach is one of noncoercion and trust to effect behavior changes and improve relations.

Thanks for encouraging others to “join up.”

Immediate Results from Using the Hierarchy

At a  Texas conference, an elementary school assistant principal approached me and said, and I quote verbatim, “I’m addicted to you.” Needless to say, this captured my attention, and I asked for an explanation to this rather embarrassing compliment.

She explained that after reading the Phi Delta Kappan article, she decided to try the approach described in the article at:
http://www.pdkintl.org/kappan/ktoc0403.htm

After she told me of her immediate successes using the levels of social development, I encouraged her to consider writing an article which perhaps could be published in a state or national journal. She sent the beginning few paragraphs of the article to me. The following is from her writing:

“I had 20 students on behavior contracts that ranged from kindergarten to fifth grade that would talk to me at 2:45 p.m. before they left for the day. The eagerness of trying this out on them made my excitement grow. I also asked my principal to come watch me talk to each student. She and I could not believe how easy and how articulate the students were being about their behavior when I used the levels of social development chart and only asked questions.”

How Can You Say "No" Without Saying "No"!

Following are some ideas how you can you say “No!” without saying “No”:

1. Acknowledge the importance of the request.
“I understand why that’s important to you.”

2. Inform the person that you have a problem with it.
“But I have a problem with it.”

3. Describe the problem as you see it.
“Your doing that would mean it would put a burden on everyone else.”

4. Elicit from the person something else.
“Let’s think of something that would be fair to everyone.”